Terms of Service

Last updated February 17, 2026

Contents

These Terms of Service (“Terms”) govern your use of the LATO Excel add-in and related services (“Service”) provided by LATO Tec Inc. (“LATO,” “we,” “us,” or “our”). By creating an account or using the Service, you agree to these Terms.

Contact: legal@latolabs.io | LATO Tec Inc., 251 Little Falls Drive, Wilmington, DE 19808, United States

1. Service description

LATO is an AI-powered assistant that operates as a Microsoft Excel add-in. It helps users build financial models, format spreadsheets, and check for errors. The Service processes user prompts and spreadsheet data through AI to generate responses and perform actions within Excel.

2. Accounts

  • You must provide a valid email address to create an account.
  • You are responsible for maintaining the security of your account credentials.
  • You must be at least 16 years old to use the Service.
  • You may not share your account or let others access it on your behalf.
  • You are responsible for all activity that occurs under your account.

3. Acceptable use

You agree not to:

  • Use the Service for any unlawful purpose or in violation of any applicable laws or regulations.
  • Attempt to reverse engineer, decompile, or disassemble the Service.
  • Circumvent any usage limits, access controls, or security measures.
  • Use the Service to generate content that is harmful, fraudulent, or misleading.
  • Resell, sublicense, or redistribute the Service without our written consent.
  • Interfere with or disrupt the Service or its infrastructure.
  • Use automated means (bots, scrapers) to access the Service beyond its intended interface.

4. Credits and billing

  • The Service offers usage-based plans with daily credit allowances. Plan details and pricing are available on our pricing page.
  • Paid subscriptions are billed monthly in advance. All fees are in US dollars.
  • You may upgrade or downgrade your plan at any time. Changes take effect immediately.
  • Payments are non-refundable, except where required by applicable law.
  • We reserve the right to change pricing with 30 days’ notice. Continued use after a price change constitutes acceptance.

5. Intellectual property

  • Our property: The Service, including its software, design, and documentation, is owned by LATO and protected by intellectual property laws. These Terms grant you a limited, non-exclusive, non-transferable license to use the Service for its intended purpose.
  • Your content: You retain all rights to the data and content you provide to the Service (“Your Content”). By using the Service, you grant us a limited license to process Your Content solely to provide the Service to you.
  • AI output: Content generated by the AI in response to your prompts is provided for your use. We do not claim ownership of AI-generated output.

6. Privacy and data

Your use of the Service is also governed by our Privacy Policy, which describes how we collect, use, and protect your data. Key points:

  • Your data is never used to train AI models.
  • You can delete your conversations at any time.
  • You can request full account deletion by contacting us.

7. Third-party services

The Service integrates with third-party providers (including Microsoft and Anthropic) to function. Your use of the Service is also subject to Microsoft’s terms for Office Add-ins. We are not responsible for the availability or performance of third-party services.

8. Availability and support

  • We aim to keep the Service available and reliable, but do not guarantee uninterrupted or error-free operation.
  • We may perform maintenance, updates, or changes to the Service at any time.
  • Support is available at support@latolabs.io. Enterprise plans may include additional support commitments.

9. Disclaimer of warranties

The Service is provided “as is” and “as available” without warranties of any kind, whether express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

AI-generated output may contain errors. You are responsible for reviewing and validating any output before relying on it for business decisions.

10. Limitation of liability

To the maximum extent permitted by law, LATO’s total liability for any claims arising from or related to these Terms or the Service will not exceed the total amount you paid to us in the twelve (12) months preceding the claim.

In no event will LATO be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, data, or business opportunities, regardless of the theory of liability.

11. Indemnification

You agree to indemnify and hold harmless LATO and its officers, directors, employees, and agents from any claims, damages, or expenses (including reasonable legal fees) arising from your use of the Service, your violation of these Terms, or your violation of any third-party rights.

12. Termination

  • You may stop using the Service and delete your account at any time.
  • We may suspend or terminate your access if you violate these Terms, fail to pay applicable fees, or if we discontinue the Service.
  • Upon termination, your right to use the Service ends immediately. We will delete your data in accordance with our Privacy Policy.

13. Changes to these Terms

We may update these Terms from time to time. We will notify you of material changes by updating the “Last updated” date at the top of this page. Continued use of the Service after changes constitutes acceptance of the updated Terms. If you do not agree to the changes, you should stop using the Service.

14. General

  • Governing law: These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict of law principles.
  • Disputes: Any disputes will be resolved in the state or federal courts located in Delaware.
  • Entire agreement: These Terms, together with our Privacy Policy, constitute the entire agreement between you and LATO regarding the Service.
  • Severability: If any provision is found unenforceable, the remaining provisions remain in effect.
  • No waiver: Our failure to enforce any right or provision does not constitute a waiver.
  • Assignment: You may not assign these Terms without our consent. We may assign them in connection with a merger, acquisition, or sale of assets.